Human Resource Service Partner

Job Description:

  • Support execution of human resources plans and practices with the HR Partner Team
  • Interact directly with clients regarding employee relations, compensation administration, benefits, talent acquisition, and organizational talent development
  • Support preparation of employee policies and procedures
  • Participate in developing department goals, objectives, processes, and systems
  • Identify opportunities for continuous improvement of HR services and processes
  • Assist with projects in the annual HR operational plan and functional or cross-functional initiatives
  • Maintain knowledge of legal requirements and state and federal regulations and ensure compliance
  • Partner with stakeholders on HR-related processes and provide updates and reports
  • Provide guidance on employee relations issues, leave of absence support, employee separations, and risk consulting
  • Conduct employee investigations, including interviews, data gathering, and delivery of results
  • Provide ad hoc training to client management teams on compliance, engagement, development, and leadership
  • Create HR metrics reports and analyze human capital data to identify trends
  • Guide benefit plan design and employee enrichment programs
  • Participate in department staff meetings and other meetings and seminars
  • Ensure employee matters are handled consistently, fairly, and without discrimination
  • Work with sales to onboard new clients and build and maintain client relationships
  • Contribute to transformational HR strategy and solutions for supported clients

Requirements:

  • Bachelor’s degree in a related field preferred, with at least five (5) years of human resources experience; or a minimum of seven (7) years of human resources experience
  • PHR or SHRM-CP Certification preferred
  • Knowledge of human resources administration, compensation, classification, employee development, and broad HR functions
  • Knowledge of legal requirements and federal and state employment regulations
  • Knowledge of facilitation, presentation, interviewing, candidate evaluation, statistical, and HR analytics methods
  • Ability to interpret and apply state and federal statutes and regulations to moderately complex HR issues
  • Ability to recommend resolutions for employment and employee relations issues
  • Ability to organize and manage multiple tasks with changing priorities and deadlines
  • Effective oral and written communication skills
  • Ability to work independently and collaboratively
  • Proficiency in client relationship management tools, virtual meeting software, and Microsoft Office Suite
  • Ability to use video conferencing tools daily
  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to move up to 15 pounds at times
  • Must be able to participate in video conferences and meetings

Benefits:

  • Remote work
  • Equal opportunity employment
  • Reasonable accommodation for individuals with disabilities
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...