Cloud Engineer [Remote]

<p> Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.<br /> <br /> About the Team<br /> <br /> EA Information Technology (EAIT) powers the technology that connects our global workforce and supports every part of our business, from game development to marketing, publishing, security, and player experience. We create secure, scalable solutions that help teams collaborate and innovate in order to create better experiences for players worldwide.<br /> <br /> The EA IT Player and Creator Experience team develops platforms and services that support player-facing experiences at scale. Our systems assist players throughout their support journey, help creators to share content that promotes our games, and help maintain safe online communities. We build low-latency, cloud-native, and AI-enabled applications that enhance Fan Care and Creator Engagement for a global audience.<br /> <br /> As a Software Engineer in EA IT Player and Creator Expereince team, you will contribute as a Senior Cloud & DevOps Engineer, building scalable cloud infrastructure and DevOps solutions that support millions of players worldwide. You will leverage modern technologies to deliver high‑quality, reliable platforms and services. You will also collaborate closely with Product Architects, Scrum Masters, and partner teams to deliver key product features with speed and excellence.<br /> <br /> Location & work model: This is a hybrid role with 3 day presence at office in Austin, TX<br /> <br /> Report to: Senior Manager, Engineering<br /> <br /> What you'll do:<br /> • Design and operate scalable, secure, and highly available AWS cloud infrastructure.<br /> • Lead multi‑environment deployments on AWS and Kubernetes with zero‑downtime approaches.<br /> • Support engineering teams throughout release cycles to ensure smooth and stable production operations.<br /> • Automate workflows using scripting, Terraform/CloudFormation, and AI‑driven tooling.<br /> • Build and maintain CI/CD pipelines using GitLab and ArgoCD.<br /> • Architect and scale microservices platforms for high‑traffic, customer‑facing applications.<br /> • Champion DevOps, cloud and Kubernetes best practices across teams.<br /> • Manage security operations including vulnerability scanning, remediation, and compliance.<br /> • Implement robust observability using ELK/EFK, Grafana, and OpenTelemetry.<br /> • Optimize cloud performance and costs through right‑sizing and auto‑scaling strategies.<br /> • Define and enforce containerization and Kubernetes standards across clusters.<br /> <br /> What we are looking for:<br /> • 5+ years of experience in AWS cloud infrastructure and DevOps engineering.<br /> • Solid experience deploying and operating production workloads on AWS and Kubernetes.<br /> • Proficiency in Terraform and CloudFormation.<br /> • Background in building and scaling microservices for high‑traffic applications.<br /> • CI/CD experience with Git, GitLab, Jenkins, SonarQube, and ArgoCD.<br /> • Strong scripting abilities in Shell/Bash and Python.<br /> • Knowledge of Docker, Kubernetes, and Helm<br /> • Experience with NGINX, Traefik, Tomcat, or Apache.<br /> • Database experience with PostgreSQL, MySQL, MongoDB, or DynamoDB.<br /> • AWS and Kubernetes certifications (preferred).<br /> • Good to have experience with AI/ML platforms (Amazon Bedrock, Agentcore, SageMaker) and MCP orchestration.<br /> <br /> What you will need to be successful:<br /> • Bachelor's degree in Computer Science or a related field, or equivalent hands‑on experience.<br /> • 5+ years of experience designing and delivering Cloud and DevOps solutions.<br /> • Ability to apply design patterns, scalable architecture principles, Git workflows, and clean coding practices.<br /> • Openness to learning from senior engineers, architects, and cross‑functional teams.<br /> • Strong focus on cost optimization and driving efficiency across systems and workflows.<br /> <br /> About Electronic Arts<br /> <br /> We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.<br /> <br /> We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.<br /> <br /> Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.<br /> <p id='jobcode'>Jobcode: Reference SBJ-02m188-139-5-253-23-42 in your application.</p> </p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...