A leading remote workforce organization in Chennai is seeking a dedicated Virtual Receptionist to join their team. This full-time role is designed for women looking for a day shift, work-from-home opportunity, allowing them to engage with clients effectively while managing their personal priorities. Ideal candidates will have strong communication skills in English and Tamil and previous experience in customer service. The organization offers a supportive environment along with several benefits including monthly incentives and professional growth opportunities.

Qualifications

• 1–3 years of experience as a receptionist or customer service representative.
• Previous remote work experience is advantageous.
• A quiet, dedicated workspace with a good internet connection is essential.

Responsibilities

• Answer and direct incoming calls, messages, and inquiries.
• Schedule appointments and manage calendars.
• Respond to emails and maintain confidentiality.

Skills

• Verbal and written communication skills in English and Tamil
• Strong computer literacy
• Ability to handle multiple calls and tasks
• Organized and punctual

Education

• High school diploma or equivalent
• Bachelors degree

Tools

• MS Office Suite
• Virtual communication tools (Zoom, Google Meet)

Job Summary

MNC JOBS INFO is actively seeking a professional and enthusiastic Virtual Receptionist (Female) to join our dynamic remote team. This role is ideal for women who are looking for a full-time, work-from-home opportunity during the day shift. As the first point of contact for our clients, you will play a crucial role in delivering a warm, efficient, and organized communication experience, ensuring seamless client interaction across all channels.

Key Responsibilities

• Answer and direct incoming calls, messages, and inquiries in a courteous and professional manner.
• Schedule appointments, manage calendars, and send timely reminders to clients and staff.
• Respond to emails and messages with clarity, accuracy, and promptness.
• Maintain confidentiality of sensitive information and handle data entry tasks with precision.
• Maintain up-to-date records of calls, customer details, and appointment logs.
• Assist with basic administrative tasks and coordinate internally with different departments.
• Represent the brand voice of MNC JOBS INFO with professionalism and a customer-first mindset.

Required Skills and Qualifications

• High school diploma or equivalent required; Bachelors degree is a plus.
• Excellent verbal and written communication skills in English and Tamil.
• Strong computer literacy – ability to use email, MS Office Suite, and virtual communication tools (Zoom, Google Meet, etc.).
• Ability to handle multiple calls and tasks while maintaining composure and professionalism.
• Organized, punctual, and able to manage time efficiently in a remote work environment.
• A quiet, dedicated workspace with a good internet connection is essential.

Experience

• 1–3 years of experience as a receptionist, customer service representative, or similar administrative role.
• Previous remote work experience is advantageous but not mandatory.

Working Hours

Monday to Saturday 9:00 AM – 6:00 PM IST. Sunday off (fixed weekly holiday).

Knowledge, Skills, and Abilities

• Strong interpersonal skills and the ability to build rapport with callers quickly.
• Discretion and integrity in handling confidential information.
• Self-motivated, detail-oriented, and disciplined in a remote setup.
• Tech-savvy with the ability to adapt quickly to new tools and platforms.
• Positive attitude with a willingness to learn and grow with the organization.

Benefits

• Work-from-home flexibility with fixed day shift hours.
• Monthly performance-based incentives.
• Professional development and upskilling opportunities.
• Supportive and inclusive work environment tailored for women professionals.
• Paid time off and public holiday leave in accordance with company policy.

Why Join MNC JOBS INFO?

At MNC JOBS INFO, we are redefining what it means to work remotely with purpose. We empower female talent to thrive professionally while balancing personal priorities. As part of our team, you will be appreciated for your contributions, supported in your career journey, and offered a platform to grow in a respectful, encouraging environment.