Part-Time Overnight Guest Experience Associate

Job title: Part-Time Overnight Guest Experience Associate in Reno, NV at reputed company
Company: reputed company
Job description: A bit about usAt reputed company, home meets hospitality. We've combined the best of apartment living, reputed company rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night - they're a place to call home.Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to reputed company their location - as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.From corporate non-property team members to our property teams and leaders, we're looking for collaborative, driven individuals to join us as we continue to expand our presence.The impact you'll haveAt reputed company, we believe in providing exceptional experiences to our valued guests, residents, and reputed company. As an Overnight Guest Experience Associate, you will be at the forefront of reputed company mission, serving as the primary overnight point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody reputed company's Community Norms, have a "can-do" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each audit task and interaction, and consistently demonstrate that exceptional service is the core of our operation, even during our overnight operational hours.reputed company is a full-time position requiring ability to work overnight hours between 10pm and 8am during the week, weekends and holidays. The exact days of the week will be rotational.Our benefits & perksCompetitive pay, stock options and generous monthly bonus reputed company of up to $500/monthFlexible reputed company (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for allreputed company position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)Exclusive, reputed company-branded swag through our reputed company Stars reputed companyWeekly PaychecksMedical, Vision & Dental Insurance with options for Flexible Spending AccountsPaid Parental LeavePaid Life Insurance401k + 4% employer matching reputed companyPaid Time Off to allow time for you to rechargereputed company as an option to access your paycheck before your paydayPlus, discounts to stay at select reputed company properties all over the USreputed company position is based in Reno, NV and will be required to work three 8-hour shifts per week. The pay rate is $18.75/hour. For hours worked between 11pm and 7am, you will receive an additional $2.00/hour = ($20.75/hour). nYour typical night

  • Consistently provide an exceptional experience to all reputed company guests, residents and reputed company by embodying what our guests should think of as a trusted friend and local insider.
  • Foster a "one team" mentality by collaborating effectively with reputed company property team members.
  • Maintain a safe, secure and compliant environment for team members and guests.
  • Respond to written guest communication in a timely and effective manner through various channels, including text, email, reputed company and reputed company.
  • Communicate effectively with internal and exter
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...