Manager, Sales Development

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.<br><br>Smartsheet is seeking a dynamic Manager of Sales Development to lead, coach, and motivate our team of Sales Development Representatives (SDRs). In this high-impact role, you will directly influence decision-making and drive growth in a fast-paced environment. This is a US-based remote position reporting directly to the Director of Sales Development, with a preference for candidates located in the Central, Mountain, or Pacific time zones. If you are an innovative leader who challenges the status quo, asks sharp questions, and elevates team performance, we want to hear from you.<br><br><strong>You Will<br><br></strong>Here is what we are looking for:<br><br><ul><li>Hire, train and manage a team of Sales Development Representatives</li><li>Develop strategies for career growth within the Smartsheet sales organization</li><li>Report on activity metrics and forecast to the sales executives/directors</li><li>Motivate individuals and team to exceed objectives through coaching and mentorship</li><li>Actively use Salesforce.com and other SaaS tools to manage sales process, and set standards for performance metrics <br><br></li></ul><strong>You Have<br><br></strong><ul><li>2+ years sales experience in SaaS </li><li>1-3 years sales management experience</li><li>Passion for coaching and mentoring emerging sales talent</li><li>Experience giving both positive and constructive feedback</li><li>Demonstrated ability to collaborate with a distributed sales team</li><li>Capability to understand customer pain points and requirements, capacity to respond with value of Smartsheet products and services<br><br></li></ul><strong>Current US Perks & Benefits<br><br></strong><ul><li>Employer subsidized medical/vision and dental coverage for full-time employees</li><li>401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)</li><li>Monthly stipend to support your work and productivity</li><li>Flexible Time Away Program, plus Sick Time Off</li><li>US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans</li><li>US employees receive 12 paid holidays per year</li><li>Up to 24 weeks of Parental Leave</li><li>Personal paid Volunteer Day to support our community</li><li>Opportunities for professional growth and development including access to Udemy online courses</li><li>Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account</li><li>Teleworking options from any registered location in the U.S. (role specific)<br><br></li></ul><em>Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.<br><br></em>US Base Salary Pay Range<br><br>$90,000 - $100,000 USD<br><br><strong>Get To Know Us<br><br></strong>At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.<br><br><strong>Equal Opportunity Employer<br><br></strong>Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.<br><br>If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.<br><br>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...