Lead Account Manager 3

Lead Account Manager 3 drives revenue growth and maintains client satisfaction by selling AT&T products or services and optimizing key client relationships through tailored solutions.<br><br><strong>Key Roles and Responsibilities:</strong> Typical tasks may include, but are not limited to, the following:<br><br><ul><li>Client Relationship Management and Sales Growth: Build long-term client relationships, identify upsell and cross-sell opportunities, retain business, and pursue new sales to maximize revenue.</li><li>Problem Resolution and Customer Service: Resolve customer disputes and accounts receivable discrepancies promptly, diffuse potential problems, and ensure ongoing customer satisfaction.</li><li>Contract Management and Strategic Planning: Lead contract renewals, manage addendums, maintain contract inventories, and execute strategic account plans to meet client needs and business goals.</li><li>Industry Knowledge and Market Analysis: Stay updated on industry trends and market conditions, anticipate client needs, and use consultative skills to close sales and deliver valuable solutions.</li><li>Collaboration, and Initiative: Collaborate with internal teams, take initiative for results, and demonstrate comprehensive product/service knowledge.<br><br></li></ul><strong>Education/Experience<br><br></strong><ul><li>Bachelor’s degree (BS/BA) desired.</li><li>8+ years of relevant sales experience.</li><li>Advanced knowledge of sales principles, practices, products, and services.</li><li>Strong written and verbal communication skills.</li><li>Advanced data analysis skills.</li><li>Strong problem-solving and analytical skills.<br><br></li></ul><strong>Supervisor:</strong> No<br><br>Our Lead Account Manager 3 APS jobs earn between $103,000.00 - $192,200.00 + commission $31,200 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.<br><br><strong>Joining Our Team Comes With Amazing Perks And Benefits<br><br></strong><ul><li>Medical/Dental/Vision coverage</li><li>401(k) plan</li><li>Tuition reimbursement program</li><li>Paid Time Off and Holidays (based on data of hire, at least 23 days of vacation each year and 9 company designated holidays)</li><li>Paid Parental Leave</li><li>Paid Caregiver Leave</li><li>Additional sick leave beyond what state and local law require may be available but is unprotected</li><li>Adoption Reimbursement</li><li>Disability Benefits (short term and long term)</li><li>Life and Accidental Death Insurance</li><li>Supplemental benefit programs: critical illness/accident hospital indemnity/group legal</li><li>Employee Assistance Programs (EAP)</li><li>Extensive employee wellness programs</li><li>Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone<br><br></li></ul><strong>Weekly Hours<br><br></strong>40<br><br><strong>Time Type<br><br></strong>Regular<br><br><strong>Location:<br><br></strong>Dallas, Texas, Oklahoma City, Oklahoma<br><br><strong>Salary Range<br><br></strong>$103,000.00 - $192,200.00<br><br>AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...