JOB DESCRIPTION

Business Unit/Role Specific Info

Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisputed leader in financial and membership services - responsibly driving double-digit revenue growth. We do that by offering a diverse range of payment and cashflow tools, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage a full range of their financial and payment needs.

GCS is seeking a graduate student for a summer internship within the Strategy & Transformation team supporting the Global & US Large Enterprises team (G&L).The Global & US Large Enterprises team (G&L), offers industry-leading T&E program management, including corporate travel cards and central billing solutions, as well as a growing set of business-to-business payment solutions that help clients improve process control, manage cash flow, and generate value from accounts payable.

RESPONSIBILITIES

How will you make an impact in this role?

As a Strategy & Transformation Intern you will own a strategic project tied to the long-term growth priorities of the G&L Client Management and Sales organizations. Working within the Strategy & Transformation team, the intern will help identify client and colleague needs, shape actionable strategies, and align cross-functional partners around execution.

Responsibilities can include:

• Own a strategic project from definition through final recommendation.
• Partner with senior leaders and key stakeholders to clarify priorities, objectives, and execution plans.
• Collaborate as needed across Client Management, Sales, Marketing, Product, Finance, Technology, Pricing, Legal, and Compliance.
• Assess business needs using client insights, colleague feedback, market trends, analytics, and financial data.
• Translate complex information into clear, data-driven insights and recommendations.
• Develop executive-ready presentations and communicate findings to senior audiences.
• Build and maintain project plans, milestones, decision points, and stakeholder communications.

Identify opportunities to improve processes and strengthen business outcomes

QUALIFICATIONS

Minimum Qualifications

• Currently enrolled in full-time graduate degree program.
• Graduate degree candidates with an expected graduation date between December 2027 and June 2028.
• 3 plus years of prior full-time work experience

Preferred Qualifications

• Interest in commercial payments, business strategy, transformation, or project management.
• Strong analytical and problem-solving skills, with the ability to simplify complex topics.
• Intellectual curiosity and an eagerness to learn about the evolving payments landscape and emerging technologies.
• Ability to collaborate effectively and build relationships across teams, levels, and geographies.
• Strong project management, organizational, and attention-to-detail skills.
• Clear and concise written, verbal, and presentation skills.
• Proactive, adaptable, and comfortable working through ambiguity and changing priorities.
• Ability to manage multiple workstreams and deliver independently.
• Confidence challenging the status quo and identifying opportunities for improvement.
• Proficiency in Microsoft Excel and PowerPoint required, familiarity with Microsoft Copilot and ChatGPT recommended.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

ABOUT US

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

ABOUT THE TEAM

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.