Shift Manager - Environmental Services - The Cosmopolitan of Las Vegas
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
Join the team as an Environmental Services Shift Manager, where you’ll play a key leadership role in maintaining cleanliness, presentation, and overall guest experience throughout the property. In this role, you’ll oversee daily EVS/PAD operations, support team members, and help ensure operational excellence in a fast-paced resort environment.
Working closely with leadership and frontline teams, you’ll drive service standards, support daily operations, and help create a clean, welcoming environment guests will remember.
You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us!
THE DAY-TO-DAY:
- Oversee daily operations for the assigned shift while consistently providing professional, friendly, and engaging service
- Conduct frequent inspections of public areas, offices, back-of-house areas, and the casino to maintain high cleanliness standards
- Utilize scheduling and labor management knowledge to support efficient operations
- Demonstrate strong organizational, leadership, training, and coaching skills while effectively working under time constraints with attention to detail
THE IDEAL CANDIDATE:
- Must be 21 years of age or older
- High School Diploma or GED
- Two (2) years of prior relevant experience, preferably in EVS/PAD Management within a similar Forbes Travel Guide 5 Star or AAA 5 Diamond Resort
- Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
THE PERKS & BENEFITS:
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development opportunities through employee programs and network groups
- Free meals in our Cosmopolitan employee dining room
- Free parking on and off-shift at all MGM Resorts properties
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts
VIEW JOB DESCRIPTION:
Are you ready to JOIN THE SHOW? Apply today!
