Note: The job is a remote job and is open to candidates in USA. Brightwheel is the largest, fastest growing, and most loved platform in early education, trusted by millions of educators and families every day. They are seeking a Senior AI Software Engineer to build customer-facing product experiences that enhance the early education platform by leveraging AI to improve workflows and decision-making.

Responsibilities

• Own meaningful problems from discovery through launch, measurement, and iteration
• Use AI to improve both how you build and what brightwheel can deliver
• Prototype quickly, validate assumptions, and use working software to create clarity
• Raise the bar for quality, reliability, security, privacy, observability, and execution
• Build customer-facing workflows across enrollment, billing, classrooms, staffing, family communication, onboarding, or other core product areas
• Partner with product, design, and customer-facing teams to turn ambiguous customer problems into shipped software with measurable impact

Skills

• Have 2+ years of professional software engineering experience
• Have strong engineering fundamentals and can reason across systems, data, APIs, product surfaces, and infrastructure
• Have owned production work from problem definition through launch and iteration
• Use AI tools and agents as a real part of your engineering workflow, not as a novelty
• Can explain how you have increased your own velocity without lowering your quality bar
• Have examples of automating your own work, your team's work, or broader company workflows
• Are comfortable operating in ambiguity and turning unclear problems into shipped software
• Communicate clearly and work well across functions
• Care deeply about privacy, security, reliability, and customer trust
• Experience shipping AI-powered products, workflows, or internal tools to production
• Experience with retrieval, tool use, evaluation, monitoring, orchestration, or agent workflows
• Experience in vertical SaaS, education, fintech, healthcare, CRM, ecommerce, or another operations-heavy domain
• A portfolio of personal projects, internal tools, open-source work, writing, demos, or side projects that shows builder energy and taste
• Experience building customer-facing product experiences with measurable adoption or outcome impact
• Experience improving web or mobile outcomes through architecture, tooling, shared patterns, or production feedback

Benefits

• Offers Equity
• REMOTE
• Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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