PRN Hospice Phone Triage RN
About the position
TRU Community Care is looking for a phone triage nurse. This nurse will work with our afterhours and triage team, taking in calls from patients and collaborating with visit nurses on patient needs as necessary.
Responsibilities
- Answers calls coming into the agency and delegates tasks.
- Monitors and responds to triage calls within the agency specific time limits.
- Evaluates and assesses patients’ health care needs based on patient’s signs and symptoms utilizing established triage protocols and guidelines.
- Obtains appropriate input and direction from the provider as needed to determine the best clinical course of action and recommendations for specific patient health care needs.
- May direct patients to emergency room, urgent care, provide home care advice, or arrange for an in-home nursing visit.
- Utilizes triage protocols appropriately.
Requirements
- Must have a secure HIPAA-compliant workspace with a door, no background noise or interruptions, and a reliable wired high-speed internet connection with a minimum of 150Mpbs download and 100Mbps upload capabilities.
- Must possess a current RN license in the state of Colorado or compact nursing license
- Must reside in Colorado, Florida, or Georgia
- Must have a minimum of one year RN experience
- Must successfully pass agency required background checks and drug screening
- Must comply with agency health screening and immunization requirements
Nice-to-haves
- Hospice, home health, or PACE experience preferred