[Remote] Retail Lead, Sales Development
Note: The job is a remote job and is open to candidates in USA. Instacart is transforming the grocery industry by helping customers access groceries and household goods while creating flexible earning opportunities for personal shoppers. The Retail Lead, Sales Development will lead and coach a Retail SDR team, optimize sales processes and funnels, manage key retailer relationships, and build cross-functional processes to accelerate retailer acquisition and business growth.
Responsibilities
- A team of Retail SDRs consistently achieves quarterly qualified meeting and sales targets, supported by hands-on coaching in sales best practices, cold outreach, and the retail and eCommerce landscape
- Key business and industry trends are tracked and translated into coaching moments and process improvements that make the team more effective and efficient in a fast-paced, transactional environment
- Retailer relationships are built and maintained at the highest value accounts, with direct involvement in calls and all aspects of the sales cycle to close small business opportunities
- Sales process, collateral, and prospecting capabilities are improved to enable the team to reach more independent retailers faster and with greater precision
- Cross-functional partnerships are strengthened to develop scalable processes that accelerate retailer acquisition and support business growth
Skills
- * History of exceeding sales goals and quota
- * Experience in a sales management environment, or 3 to 4 years of experience in a sales or business development role, preferably in the eCommerce industry
- * History of developing early career professionals
- * Process and data driven, with proven sales funnel optimization success
- * Demonstrated success implementing activity metrics and effectively coaching cold outreach
- * Creative problem-solver who excels cross-functionally and in a high-growth climate
- * SMB sales experience, with retail or eCommerce background a plus
Benefits
- Employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.
- This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance.
- This role is eligible for a new hire equity grant as well as annual refresh grants.
Company Overview
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