Note: The job is a remote job and is open to candidates in USA. Databricks is a Data and AI company that provides a unified platform for data, analytics, and artificial intelligence. The Director of Field Engineering will lead pre-sales Managers and Solutions Architects serving Retail and Consumer Packaged Goods customers, driving customer acquisition, strategic account expansion, and adoption of Databricks solutions. The role also involves developing high-performing teams, building executive relationships, and partnering cross-functionally to deliver business value.

Responsibilities

• Hire and manage first-line Managers and a growing team of technical pre-sales Solutions Architects
• Build a collaborative culture within a rapid-growth team. Embody and promote Databricks' customer-obsessed, truth-seeking, diverse culture, and first principles mindset
• Develop trusted, long-term executive relationships with customers while maintaining a deep understanding of the Retail and CPG industry, including key business trends, competitive dynamics, and digital transformation priorities
• Help customers accelerate their Data and AI strategies across areas such as customer experience, merchandising, supply chain, demand forecasting, marketing, and operations
• Promote a solution- and value-based Field Engineering organization
• Display an understanding of customer business priorities and revenue opportunities across the assigned region and industry
• Serve as a thought leader for Databricks and within the Retail, CPG, Data, and AI ecosystem

Skills

• At least 3 years of second-line leadership experience managing teams of 30+ individuals, with 10+ years of overall leadership experience
• Proven success leading high-growth enterprise software pre-sales organizations within Retail, CPG, cloud, data, analytics, or AI
• Experience partnering with Retail and/or CPG customers on large-scale data, analytics, AI, or digital transformation initiatives
• Ability to elevate executive engagement, with a track record of driving large strategic transactions and expanding high-growth enterprise accounts
• Proven leadership ability to influence, develop, and empower teams to achieve ambitious business objectives through collaboration
• Drive operational rigor to manage a high-growth business, establishing the right operating cadence while ensuring visibility into customer priorities, escalations, and product feedback
• Proven track record of delivering transformational customer outcomes and measurable business value
• Track record of building strong customer relationships and cross-functional partnerships across Sales, Engineering, Product, Marketing, and Customer Success
• Experience positioning technical solutions within complex enterprise environments and helping customers realize long-term value and platform adoption with Databricks
• Strong operational leadership with experience implementing scalable processes that improve the effectiveness and productivity of technical field organizations
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience

Company Overview

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