Title: Registered Nurse Quality Manager

Location: ME - Portland

Job Description:

Experienced nursing leaders are encouraged to consider an anticipated opening and full-time Quality Manager position with Liberty Healthcare.

This is a key leadership role with new statewide initiative to improve the efficiency and effectiveness of a largescale critical incident, grievance and complaint management system for Home and Community-Based Services provided to older adults, vulnerable individuals, and people living with disabilities.

Program elements will include

• Partnering with state agency teams

• Creating an ideal experience for individuals who report complaints and grievances

• Reviewing, triaging, processing reported incidents on a timely basis

• Ensuring a high degree of consistency and quality of reviews

• Data analysis and reporting

• Providing technical assistance to HCBS providers

• Preparing for future initiatives

Quality Manager Job Responsibilities

• Hiring, training and supervising ten remote Quality Reviewers

• Quality oversight of incident management, grievance review and complaint resolution activities

• Providing clinical leadership

• Consulting on complex cases

• Ensuring contract deliverables are met

• Data analysis and reporting

• Supporting the program’s Director with various leadership activities

• Leading with a focus on the best interests of the people we serve

Schedule

You will work primarily Monday through Friday during daytime hours.

This is a remote position which will primarily allow you to work from your home and occasionally require you to travel throughout Maine.

You can expect

• $90,000 per year

• Health, dental, and vision insurance

• 30 days of paid time off annually for holidays, vacation, sick, and personal leave

• FSA, 401(k), and other perks

Full details on Liberty's benefits plan available at

Skills & Requirements

Qualifications

You must be licensed professionally in Maine as a Registered Nurse and have at least five years of nursing leadership experience.

You should be well versed in these areas:

• Critical incident management

• Quality management

• Performance improvement

• Inter-rater reliability

• Medicaid Home and Community Based Services

• Person-centered care of older adults and people who are living with disabilities

Although this is a remote position, residency within Maine is required.

About Liberty Healthcare

Liberty is recognized by CMS as a QIO-like entity and Certified by the Joint Commission.

Liberty Healthcare is an equal opportunity employer committed to diversity, equity, and inclusion. Our organization is composed of, and proudly serves, people of diverse backgrounds and abilities.

All qualified applicants shall receive consideration for employment without regard to race, color, creed, sex, national origin, ancestry, age, physical or mental disability, or sexual orientation.