Operations Coordinator (Full Time)

About Cerebral Valley

CV is the world's largest tech ecosystem, regularly producing activations around the world with the biggest brands in the industry. Whether it's a flagship hackathon, bespoke dinner, or a private enterprise event, the most important companies in AI call us to execute their goals and steward the next wave of technology ⚡

About the Role

As an Operations Coordinator, you're the person who turns a partner's goal into a room full of the most important people in AI. You'll be the glue executing an idea from first-call to a premier experience talked about long after it happens. This role is intended for full time applicants.

What you'll do

  • Own the run-of-show for events end to end: the timelines, operations, staffing, AV, and the thousand details nobody sees but everybody feels.
  • Turn complex logistics into a system, building the checklists, trackers, and playbooks that make each event faster and sharper to execute.
  • Source, negotiate, book, and manage vendor and venue relationships globally.
  • Coordinate partners, speakers, judges, and VIPs, from confirmation to the moment they walk into the venue.
  • Work with the partners to execute their vision: they have a request, you'll act on it.
  • Manage logistics across a packed calendar, often planning multiple events in many cities at once.
  • Debrief every event and continuously improve each time. You'll never make the same mistake twice.

Non-negotiables you need to have

  • Absurd attention to detail. You catch the thing everyone else misses, consistently.
  • Crystal clear, fast, and effective communication. There's no room for ambiguity with our vendors, our partners, and our team.
  • Calm under pressure. When AV dies 10 minutes before doors, you're already on the fix.
  • Excited to travel. You're willing to work occasional nights and weekends when an event demands it.
  • High agency. You figure out how to figure it out.
  • Bias to action. Get it done first, then improve after.
  • A host's instinct. You care how a room feels and behaves, not just whether it ran on time and our metrics were hit.
  • Strong systems thinking. You're comfortable calling out areas for improvement in existing processes, then acting on it.

Bonus points, but not requirements

  • Comfortable on-site, running point on the ground during events. First in, last out, and present to ensure as smooth an experience as possible.
  • A demonstrated track record proving you can run down events, operations, or other logistics (previous events / ops roles, high-bar student clubs, hackathon organization, community and ecosystem development, etc).
  • Experience in customer service, being able to field any request and leave every guest with a smile.
  • A deep understanding of the tech industry, including relevant companies, news, model launches, and the history of the last ~3 years in AI.
  • You're competitive about any hobby, sport, craft, or area of expertise.
  • You've studied, dabbled in, or learned software engineering or any complementary technical skills.
  • An inclination towards learning new things, adopting new tools, and experimenting with your own processes to get shit done efficiently.
  • An eye for design in PowerPoint, Figma, Canva, or other tools for ad-hoc requests.

How our process runs

  • Introductory call with someone from CV's team.
  • Secondary call with another CV team member.
  • Quick take-home project. Your time to give a sneak peek of what you bring to the table.
  • Final call with one of the founders.
  • 1-2 week work trial, either full time or part time hours. Interviews rarely capture a candidate fully. Let's see how well you mesh into the team in live work scenarios.

Where this goes

The Operations Coordinator role is the entrypoint into CV. Former OCs now work across our partnerships, revenue, and even engineering teams. Your skills will develop, you'll grow over time, and change is always welcome. Crush it here, and you can go anywhere you fit into CV.

CV hires for agency, not pedigree. CV is an equal-opportunity employer and welcomes applicants of every background. If you truly think you're a great fit and you don't fit the mold, try anyway.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...