Job ID: 10390105 | Amazon.com Services LLC

Our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Business Partner provides HR generalist support to a large population of hourly employees and business leaders, bringing expertise in leadership development, employee experience, and operational excellence.

Key Responsibilities

• Partner with business leaders to deliver HR initiatives focused on talent management, employee engagement, and internal customer service.
• Use data-driven insights and HR metrics to drive business impact and make high‑judgment decisions.
• Lead a team of entry‑level HR employees and own projects that enhance the employee experience.
• Balance strategic and tactical responsibilities, providing guidance on talent processes, performance management, and cultural initiatives.
• Improve site effectiveness by identifying systemic patterns, addressing root causes, and ensuring consistent, fair application of policies.
• Analyze data to identify emerging trends and implement proactive solutions that improve employee experience and business performance.
• Execute and monitor employee engagement strategies and recognition programs while maintaining floor presence to gather insights.
• Coach Business Leaders on people‑management practices, including performance feedback, team development, and complex employee relations matters.
• Ensure equitable talent practices across selection, development, and advancement decisions.
• Drive adoption of HR technology solutions, AI, and self‑service tools, enhancing user experience and process efficiency.

Day in the Life

Your day is a dynamic blend of strategic thinking and data-driven decision making. You focus on driving organizational effectiveness and employee engagement, leveraging advanced analytics and AI‑enabled tools to identify trends, anticipate business needs, and develop solutions that enhance workplace experience.

About the Team

Amazon Logistics (AMZL) partners with independent delivery businesses and Amazon Flex to deliver customer orders. Our Delivery Station teams ensure that millions of packages reach their final destination efficiently, using continuous improvement and creativity.

Basic Qualifications

• Experience supporting or leading employee-focused processes such as onboarding, benefits, investigations, training, or talent management.
• Bachelor’s degree.
• 2+ years of human resources experience or equivalent (operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).

Preferred Qualifications

• Master’s degree or MBA.
• Experience supporting operational environments (manufacturing, distribution, or similar).
• Ability to train, guide, and support others in using HR technologies and digital platforms, focusing on user adoption.
• Demonstrated ability to build effective partnerships with business leaders.
• Experience handling employee relations matters and conducting workplace investigations.
• Strong coaching and influencing skills, guiding leaders through complex situations.
• Experience supporting employee engagement and development initiatives with measurable impacts on retention or satisfaction.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Job Title: HR Business Partner – Amazon Logistics – Toledo, OH (USA)

Base Salary Range: USD 67,600.00 – 118,400.00 annually

Compensation includes sign‑on payments and RSUs. Benefits include health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.