Host/Hostess - HMS Host - $20.40-$20.90/hour **About HMSHost** We are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals. At HMSHost, we know our success is based on **earning the trust and loyalty of our people**. We commit to providing a work experience that **earns your loyalty**, provides a place where you **feel like you belong**, work you can be **proud** of, a place to **have fun, earn money**, and have the **opportunity for advancement**. We support this with competitive wages, robust benefits and recognition for a job well done. Working for HMSHost is more than serving food & beverage, it’s like being an ambassador for the city you live in – as we put it – **helping travelers feel good on the move!** **Ready to feel great at work?** Apply today to join the HMSHost family of restaurants, we help travelers feel good on the move! **With a career at HMSHost, you really benefit! We Offer** - Health, dental and vision insurance - Generous paid time off (vacation, flex or sick) - Holiday pay - Meal and Transportation Benefits - \*401(k) retirement plan with company match - \*Company paid life insurance - \*Tuition reimbursement - Employee assistance program - Training and exciting career growth opportunities - Referral program – refer a friend and earn a bonus \*Benefits may vary by position so ask your recruiter for details. Airport Location: Chicago Airport F&B Advertised Compensation: $17.50 to $25.05 **Summary: ** The Host/Hostess is responsible for greeting guest(s) and seating them at an appropriate table before they are introduced to their server. The Host/Hostess may perform a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager. **Essential Functions: ** - Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards - Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times - Maintains and updates restaurant seating charts - Proper set up and maintenance of the Dining Room areas before serving - Assists with maintaining sufficient stock of roll up silverware for the incoming shift - Seats guests and advises them on menus and beverage choices based on required in-depth knowledge - Oversees the delivery and servicing of food and beverages - Liaises between kitchen staff and floor staff to ensure the guests’ experience meets concept/company standards - Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service - Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times - Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures - Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles) **Minimum Qualifications, Knowledge, Skills, and Work Environment: ** - Customer service and cash handling experience preferred - Excellent organization skills - Ability to read and interpret restaurant’s seating chart - Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner - Ability to bend, twist, and stand to perform normal job functions - Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)