E-Commerce, PLG Commercial (SaaS + Shopify)

<strong>See something that should exist? Build it.<br><br>See a better way? Do it.<br><br></strong>At <strong>Terrific</strong>, every role directly impacts how we grow from product to revenue to customer experience. We’re building the next generation of social commerce through live shopping powered by real-time data and AI.<br><br>And we believe customer data should belong to the brands who earn it — not third-party platforms.<br><br><strong><strong>E-Commerce / PLG Commercial (SaaS + Shopify)<br><br></strong></strong>Terrific<br><br><ul><li> Remote, Americas</li><li> Contract<br><br><br></li></ul><strong>About Terrific<br><br></strong>Terrific Live is a social commerce platform that helps retailers, eCommerce brands, and media groups grow revenue through live, interactive, social-native shopping experiences on their own properties.<br><br>Our platform connects audiences and presenters in real time — streaming across Latin America, Europe, and Israel — and turns content into measurable commerce.<br><br>We power conversion directly inside owned channels — turning traffic into transactions and first-party data.<br><br><strong><strong>The Role<br><br></strong></strong>Terrific needs a PLG-oriented commercial operator who understands how e-commerce brands actually buy SaaS.<br><br>This role owns the Shopify ecosystem, marketplace motion, and mid-market e-commerce segment — where deals are won through product, distribution, and conversion loops, not just sales cycles.<br><br>You’ll sit at the intersection of Sales and Product: driving revenue while shaping how customers discover, adopt, and convert inside the product.<br><br><strong><strong>What You’ll Do<br><br></strong></strong><strong><strong>Revenue Ownership (Mid-Market & PLG)<br><br></strong></strong><ul><li>Own pipeline and revenue across e-commerce brands (primarily Shopify ecosystem)</li><li>Close $20K-$200K deals independently with DTC brands and mid-market companies</li><li>Convert product usage, trials, and inbound into paying customers<br><br><br></li></ul><strong><strong>PLG & Conversion<br><br></strong></strong><ul><li>Define and improve PLG conversion loops: free trial → activation → paid</li><li>Partner with Product to optimize onboarding, in-product conversion, and monetization</li><li>Analyze drop-off points and continuously improve conversion rates<br><br><br></li></ul><strong><strong>Ecosystem & Distribution<br><br></strong></strong><ul><li>Own Shopify App Store and ecosystem presence (and adjacent platforms)</li><li>Build relationships with Shopify partners, agencies, and commerce enablement players</li><li>Drive inbound through integrations, partnerships, and marketplace visibility<br><br><br></li></ul><strong><strong>Customer Understanding<br><br></strong></strong><ul><li>Understand how e-commerce brands evaluate and buy technology</li><li>Translate Terrific into clear ROI: conversion lift, AOV, engagement, revenue</li><li>Identify friction in the buyer journey — and remove i<br><br><br></li></ul><strong><strong>What We’re Looking For<br><br></strong></strong><ul><li>Proven experience selling SaaS to e-commerce brands</li><li>Deep understanding of Shopify, WooCommerce, Magento ecosystems</li><li>Experience working in or alongside PLG environments (self-serve, trials, in-product conversion)</li><li>Track record of closing mid-market deals ($20K-$200K range) independently</li><li>Strong commercial instincts — you think in revenue, not activity</li><li>Ability to work cross-functionally with Product to influence growth and conversion</li><li>Clear communicator who can simplify technical value into business outcomes<br><br><br></li></ul><strong>Preferred Background<br><br></strong><ul><li>Shopify Partners ecosystem or marketplace-driven SaaS companies</li><li>Commerce enablement platforms or retail tech</li><li>Experience selling to or working with DTC brands</li><li>Mid-market SaaS sales (not only enterprise)</li><li>Exposure to product-led growth environments and metrics<br><br><br></li></ul><strong><strong>Why Terrific<br><br></strong></strong><ul><li>Own a critical growth channel at the intersection of PLG and sales</li><li>Direct impact on revenue through both product and commercial motion</li><li>Work on a product tied directly to conversion and transaction value</li><li>High autonomy in a fast-moving, global team</li><li>Opportunity to define how Terrific wins in e-commerce at scale<br><br><br></li></ul><strong><strong>Success Looks Like<br><br></strong></strong><ul><li>You build a strong pipeline within the Shopify ecosystem quickly</li><li>You close your first deals within :30-60 days</li><li>You improve trial-to-paid conversion through product and process changes</li><li>You drive consistent revenue at 3-5x cost within :6 months<br><br><br></li></ul><strong><strong>Required:</strong> <br><br></strong><ul><li>Deep experience in at least one of Terrific’s three commercial pillars — eCommerce, Marketing, or Media — and enough fluency across the other two to contribute credibly from day 1</li><li>Terrific operates as a global company, and English is our primary business language. As such, all roles require fluency in written and spoken English<br><br><br></li></ul>Be part of the change that’s quietly reshaping how people discover and buy online.<br><br><strong>Passionate about social media and e-commerce? Come build what’s next at Terrific.<br><br></strong><em>Please note: We review every application carefully. While we may not be able to respond to everyone, we will reach out to candidates whose experience aligns with what we’re building.<br><br></em>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...