Corporate Travel SABRE Agent, Day hours

AAA Club Alliance is seeking a talented Corporate Travel Agent to join our vibrantCorporate Travel team! This role offers the opportunity to work remotely from home within our territory, with a flexible schedule designed to accommodate your needs. This is a work from home position; however, candidates must live within our territory: Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, Washington, DC, or West Virginia. **Work Schedule - All hours are Eastern Time Monday - Friday (9:30 a.m. to 6:00 p.m.) Why AAA? At AAA, we offer more than just a job - we provide a supportive environment with opportunities for growth and advancement. Joining our team means gaining access to competitive benefits, including: - The starting base compensation for this position is $21.78 to $32.26 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location. Full time Associates are offered a comprehensive benefits package that includes: - Medical, Dental, and Vision plan options - Up to 2 weeks Paid parental leave - 401k plan with company match up to 7% - 3+ weeks of PTO within your first year - Paid company holidays - Company provided volunteer opportunities + 1 volunteer day per year - Free AAA Membership - Continual learning reimbursement up to $5,250 per year - And MORE! Check out our Benefits Page for more information As a Corporate Travel Agent, you will: - Fulfill domestic travel requests for airline, hotel, and car rentals, ensuring the lowest cost for booked itineraries and maximum commission claimed. - Provide exceptional customer service by effectively communicating travel-related information. - Utilize SABRE GDS to manage corporate travel bookings. - Promote acceptance of fares, rates, and suppliers that align with client travel program policies. - Maintain professional and courteous client relations by promptly responding to telephone and email communications. - Stay informed of airline rules, regulations, and current affairs to accurately advise clients. - Achieve individual and contractual service level goals related to telephone, quality, and productivity. Minimum Qualifications: - High school diploma or equivalent. - 4+ years of active Travel Consultant experience in the past 6 years. - 1+ year of international travel experience preferred. - Experience in Corporate Travel and proficiency in SABRE GDS required. If you're passionate about travel and providing exceptional service, we want to hear from you! Join us and become a valued member of our team at AAA Club Alliance. #US Full time Associates are offered a comprehensive benefits package that includes: - Medical, Dental, and Vision plan options - Up to 2 weeks Paid parental leave - 401k plan with company match up to 7% - 2+ weeks of PTO within your first year - Paid company holidays - Company provided volunteer opportunities + 1 volunteer day per year - Free AAA Membership - Continual learning reimbursement up to $5,250 per year - And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Customer Service

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...