Job Description:

• Manage daily activity, membership requests, posts, comments, discussions, moderation, and member engagement in the HelloWellness Facebook Group
• Manage day-to-day engagement in the HelloWellness app community, including welcoming members, creating discussion prompts, monitoring interactions, and supporting community growth and retention
• Create educational posts, polls, discussion topics, wellness tips, FAQs, announcements, and conversation starters
• Maintain an organized community content schedule and research wellness, fitness, lifestyle, and health-related topics
• Coordinate with the graphic designer when visual assets are needed
• Submit community content and creative materials to the Social Media Manager for approval before publishing
• Develop and execute approved initiatives, challenges, themed discussions, polls, and engagement activities
• Monitor questions, comments, feedback, complaints, medical inquiries, and product concerns; escalate matters requiring specialized guidance
• Track community activity, member growth, engagement, and participation
• Maintain organized records and provide weekly updates to the Social Media Manager and Director of Partnerships
• Collaborate with creative, marketing, compliance, and support teams while maintaining brand guidelines and approvals

Requirements:

• Previous experience managing online communities, Facebook Groups, or community-based apps
• Strong written communication and interpersonal skills
• Experience creating engaging social media and community content
• Familiarity with wellness, fitness, or health-related brands
• Strong understanding of community engagement and moderation
• Ability to create meaningful conversations and encourage participation
• Highly organized, proactive, and comfortable working independently
• Experience coordinating with graphic designers or creative teams
• Familiarity with community engagement metrics and reporting
• Comfortable following brand guidelines and content approval processes
• Experience growing and engaging wellness or fitness communities preferred
• Experience managing communities within mobile apps or membership platforms preferred
• Familiarity with community challenges, engagement campaigns, and member retention initiatives preferred
• Experience working with brands that require careful review of health-related messaging preferred
• Must be legally authorized to work in the United States without current or future sponsorship
• Bilingual English/Spanish

Benefits:

• Ongoing part-time opportunity with potential to transition into a full-time position as communities and team expand
• Equal Opportunity Employer committed to a diverse and inclusive workplace
• Application/interview accommodations available upon request