Campus Experience Manager
About the Role You're the person who makes buildings feel alive. Not in a vague way, but in a real, every-single-day way. The tenants who grab coffee know your name. Property management calls you first when something goes sideways. The leasing team wants you on their tours because you make the space feel like somewhere people actually want to show up. As a Senior Campus Experience Manager, you own the full on-site experience for large commercial assets across a dynamic NY campus: community programming, amenity operations, meeting and event sales, lobby arrivals, building communications, and the team that delivers all of it. You're the single point of accountability for how these buildings feel to everyone who walks through their doors. It's a general manager role with a hospitality soul. Part of your day will be coaching your team, part of it troubleshooting with vendors, part of it thinking three months ahead on programming and budgets. The variety isn't a side effect of the job. It is the job. Responsibilities The buildings that work best aren't just well-run. They're places tenants talk about, renew in, and bring clients to. That's what you're here to build. Requirements Tenants feel genuinely known and cared for. They're not just occupying square footage; they're part of something you've built. The building team runs smoothly.
